rm ([personal profile] rm) wrote2006-08-11 10:56 am

computer stuff

Okay, today I am prepared to do what must be done. Plan 1: Get this thing fixed.

Here's the deal. I boot and I get this error message:

STOP KMODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this Stop error screen, restart the computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press f8 to select Advanced Startup Options, and then select SAfe MOde.

Refer to your Getting Started manual for more information on troubleshooting Stop errors.



Okay, I've gotten this screen more than once.
I have not recently installed any new hardware.
While F8 works, booting into and of the versions of Safe Mode or "Last Known Good Configuration" results in the same error.
I do not have a system disk or a working CD drive.

What do I do or need to ask someone who is more current with this sort of stuff than I am to do?

[identity profile] ladyofthelog.livejournal.com 2006-08-11 03:07 pm (UTC)(link)
http://support.microsoft.com/?kbid=294728

The first hit I got for this error message. It has some suggestions for resolution, but they require a parallel install, meaning a system disk and a working CD drive.

Do you have a working USB port?

Is there a possiblity of getting a friend to download a copy of your OS, put it onto a large USB storage medium or external hard drive, and load it that way?

[identity profile] rm.livejournal.com 2006-08-11 03:08 pm (UTC)(link)
I do have working USB port and hub.

Dunno, but this also sounds like what [livejournal.com profile] delchi was suggesting. I suppose I could buy the things required to do this, download at work and bring home, reading instructions online through the dialup while doing it. RIght now I am looking for a professional with the gear.

[identity profile] ladyofthelog.livejournal.com 2006-08-11 03:14 pm (UTC)(link)
Makes sense to me. What version of Windows are you running?

[identity profile] ladyofthelog.livejournal.com 2006-08-11 03:17 pm (UTC)(link)
It should be pretty easy to find a copy of that.

[identity profile] rm.livejournal.com 2006-08-11 03:34 pm (UTC)(link)
Let me ammend that Windows 2000 Professional.

I wonder if we have it at the office.

[identity profile] ladyofthelog.livejournal.com 2006-08-11 03:34 pm (UTC)(link)
Probably. And there's certainly a bevy of hacked CD keys & registration info on the internet.