"Among other provisions, the legislation requires telecom equipment used to make calls over the Internet to be compatible with hearing aids, provides for captioning on new TV programs online, and mandates that remote controls have a button or similar mechanism to easily access the closed captioning on broadcast and pay TV."
I don't know that this law actually effects Netflix content, however, as it is not broadcasting any new programming (though last year they did a one-time deal with Showtime's "Blood and Sand"). They are instead responsible for going into their back catalog and recaptioning old content for streaming, which appears to be harder than one would think, and in fact something they must develop new technology to do. And while yes, they have recently raised their prices (one dollar-- after having lowered them in previous years), this is the first raise I've seen since having been with them almost two years at this point, and don't consider it to be unreasonable. I can see how frustrating it must be for someone who relies on subtitles, but I can't see their actions as screwing their customers.
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Date: 2010-11-23 08:53 pm (UTC)I don't know that this law actually effects Netflix content, however, as it is not broadcasting any new programming (though last year they did a one-time deal with Showtime's "Blood and Sand"). They are instead responsible for going into their back catalog and recaptioning old content for streaming, which appears to be harder than one would think, and in fact something they must develop new technology to do. And while yes, they have recently raised their prices (one dollar-- after having lowered them in previous years), this is the first raise I've seen since having been with them almost two years at this point, and don't consider it to be unreasonable. I can see how frustrating it must be for someone who relies on subtitles, but I can't see their actions as screwing their customers.