[personal profile] rm
Frontier Airlines -- yay or nay?

Are they on time?
Is their customer service tolerable if shit goes wrong?
How onerous is the stopping in Wisconsin on the way to the West Coast?
Newer planes or other airlines' cast-offs repainted? (um, yeah, I care -- it has to do with the pressurization and my sinuses; newer planes mean less in-flight pain for me).

It's like a $200 difference on a trip for Patty and I, so I care, but if it's going to be hell, I'll just spend the money (I won't, for example, fly Spirit for cost savings).

Date: 2011-02-08 07:42 pm (UTC)
From: [identity profile] hoyland54.livejournal.com
This is all about Midwest. I don't know how much carryover there is to Frontier. I used to fly Midwest SFO-MKE a fair bit (it was my airline/route of choice), which sometimes stopped in Kansas City. (There were some SFO-MKE nonstops and others weren't. I think I changed in Kansas once.) It sounds like you're talking about the same setup--a stop rather than a layover/change. There was never time to get off the plane. Everyone got off, you wandered about the plane for a little while and the next lot of people got on. Basically I never had any problems. (I think American was the only other airline I've not had problems on flying from the Bay Area to Chicago. United was often disastrous and Southwest is chronically late, never mind some odd incidents with the staff.) MKE is actually a Midwest hub, it's just that the connections are all to places you've possibly never heard of or didn't know had airports. Oh, and you get cookies. And someone's mentioned the bookshop at MKE, though it's outside security, so there's really no way you'd get there.

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