airline opinion

[rm]

Frontier Airlines -- yay or nay?

Are they on time?
Is their customer service tolerable if shit goes wrong?
How onerous is the stopping in Wisconsin on the way to the West Coast?
Newer planes or other airlines' cast-offs repainted? (um, yeah, I care -- it has to do with the pressurization and my sinuses; newer planes mean less in-flight pain for me).

It's like a $200 difference on a trip for Patty and I, so I care, but if it's going to be hell, I'll just spend the money (I won't, for example, fly Spirit for cost savings).

Comments

[elusis.livejournal.com]

I generally like them. I buy the slightly more expensive ticket (the "classic") that gets me a free bag checked and free TV - even if I don't use the TV, saving the bag check price usually makes up for the extra ticket charge. You also get a 25% mileage bonus for their Frequent Flyer program. Customer service at Denver was not so good to me when I got screwed on a connection trying to get to my folks' for the holidays, but the phone people are generally good.