rm | request for recs

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I need a cheap, reliable, no drama hosting service that will makes things as uncomplex as possible for me in terms of registering a domain name and allowing me to update my site via FTP whenever, and in terms of not dinging me on transfer fees. I Google, and 8-billion things come up, and it's too much for my poor little brain.

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From: (Anonymous)

This was posted for the specific reason for you to explain what part of that dialog you consider abrupt and hostile? If you are going to post a review about a company please qualify your review by explaining what you consider to be abrupt, hostile or rude about the support your received from the tickets that you opened in our help desk? We apologize if this posting offends you.

It is not our intention to violate any ones privacy. There is no personal or account access information posted other than the actual dialog between you and our support member. However with so many posted reviews of companies that may be true, not true, and or greatly exaggerated in nature, there are always two sides and we do not see any dialog from our support person that would lead me to believe that you were treated hostile. In fact what we do see are your tickets being answered accurately and professionally.

Once again we apologize but do feel that if you are going to post on a public Internet forum that a company is abrupt and hostile in their communications with you then both sides of the dialog should be addressed and viewed publicly as well to qualify / defend both sides of a posted review of service. Normally dialog would not be posted outside of our help desk but when you post something publicly about a companies character and or file a complaint then transcripts can and will be made public via postal mail or Internet in response to consumer complaints as well as in a public forum in which the business relationship and dealings have been made public.

Public Relations Department,

eDataRack.com

From:

rm.livejournal.com

As a long-time veteran of the public relations industry, and an Internet user of over fifteen years, you might wish to note the following points:

- Despite the vaguely mixed review from your customer, I was extremelly close to using your service anyway, as you do have the features I desire. However, your posting here has been weird and inappropriate, and made me choose not to go with your service. Had you refuted his statements with a clear discussion of the situation, and a request to quote from the private communication, this would not have been an issue for me.

- It has always been considered a grave violation of Internet ettiquette to post private emails in public spaces, without obtaining prior consent from the originator of the content, regardless of the lack, or not, of "sensitive" information in the communication in question.

- Your handling of this situation has violated both basic business and Internet ettiquette, and shows a profound lack of understanding of the nature of public relations.

- Once again, this is a request for you to take your amateurish, unprofessional behavior out of my journal. All further communication from you will be deleted without comment.