[personal profile] rm
Okay. The fencing jacket saga continues. I am beyond frustrated.

Let's recap:

Jacket arrives and arms are 4 inches too short.
I send jacket back for an exchange. After speaking to them on the phone they assure me that the new pattern for the size 34 will accomodate my arm length.
They doublecharge my credit card.
I call them, get the second charge taken off.
New jacket arrives, it fits perfectly, BUT it's the stretch jacket -- I ordered the cotton duck!!#!#@#.

So now I have to send it back, AGAIN, because it doesn't offer as much protection as the jacket I should have received. And this means I still can't fence properly next week.

I think I'm going to cry.

Date: 2007-01-11 07:34 pm (UTC)
From: [identity profile] rm.livejournal.com
And they aren't! And I've spent a fortune on postage (they are charging me shipping every time!)

I'll write a nasty letter about it, AFTER I get the damn jacket.

Date: 2007-01-11 07:48 pm (UTC)
From: [identity profile] fleur.livejournal.com
I think at the very least you should *demand* that the correct jacket be overnighted at no cost to you. I mean, seriously .. none of this was your fault, you should only have paid shipping ONE time.

Date: 2007-01-11 07:53 pm (UTC)
From: [identity profile] aynatonal.livejournal.com
They're charging you shipping for a mistake *they* made? Bitches!

Date: 2007-01-11 08:05 pm (UTC)
From: [identity profile] baronalejandro.livejournal.com
Nobody's perfect. Mea Culpa! Mea maxima culpa!

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